Articles
If your store is configured for automatic fulfillment with Fulfillment by Sophio, your assumption...
How do order cancellations work?Updated 6/26/2017 Sophio FBS processes hundreds of orders per day for many dozens of active...
How do you handle cores and eBay sales?Sophio FBS sells remanufactured parts but we build the core charge into the cost of the part when...
How does order fulfillment work?The typical order flow is as follows.1. You sell a part from your website or eBay store. The...
How does tracking work?When you send Fulfillment by Sophio an order, Fulfillment by Sophio will get the tracking number...
I tried to send to an order to FBS but there was no stock, now what?When you setup your store it is important to look in the advanced settings on the 'fulfillment'...
When does my order ship?The short answer is, "If we receive the order by 2pm, Monday thru Friday, we ship today." If we...
Where do you ship?We currently support automated fulfillment for American buyers only. We are working on...
Why am I getting orders from eBay for parts I do not stock?If you are selling parts at your eBay store that you do not stock and you are using the WHI...
