Attention Sophio Affiliates! Please login to FBS and update your payment info

As of 4/25/22 Sophio has transitioned its invoice processing to Stripe.  You may continue to pay by any major credit card.  To get started login to your Sophio FBS account by clicking here.  Then click the 'payment info' link from the account functions section.  You will be redirected to Stripe where you can then click 'add payment method' to ...

Intermittent Outage Update

Dear Clients,

The storm related outage of our primary data center is still an issue but we have made our backup datacenter the primary for now.   If your site is not behaving as expected please let us know.

Sincerely,

Sophio Support

Flat Rate Shipping increase

Attention Sophio Affiliates. 

Due to the increases received by UPS and FedEx we have had to increase our flat rate shipping charge to $11.25 per box.  We expect there could be an increase coming in the next six  months as well.

Sincerely,


Sophio Support

We updated our support and billing site

Dear Clients, If you have been with us for a while, you may recall that we switched billing systems a year ago.  In doing so, we switched from billing in advance, to billing in arrears.  This change resulted in some of you not receiving an invoice for March 2020.  It also caused some issues and delays with us being able to automate credit card ...