Important changes to your Program Listing Agreement - Please Read

Dear Sophio Marketplace Sellers, The recent email from eBay re: The Termination of your ‘Program Listing Agreement’ should be considered an OPPORTUNITY to work faster and smarter, with smoother transactions and less technical complications. You have all heard of the 80/20 rule, right? 80% of your sales come from 20% of your products. Well, ...

Is it safe to turn my eBay store back on?

To all eBay Marketplace Sellers with their stores in vacation mode...The inventory pricing issue discovered Monday evening was resolved by Sophio within a few hours.  However, we have all discovered that there are delays in eBay updating that data that we send to WHI on your behalf.  For some reason it seems that only portions of the inventory ...

UPDATED - Emergency Server Outage - 8/18/17 - down until 2pm CST

Dear Clients,DataPipe our Internet Service Provider just told us to be prepared for up to another hour of downtime.  If this should change we will let you know as soon as we hear from them.Sincerely, Sophio SupportDear Clients,We were just notified by our service provider that our San Francisco datacenter will be offline until 2pm CST today. ...

System Issue - .150

Dear Clients,

Our west coast data center is having internet connectivity issues and will be resolved shortly.  We will update the ticket shortly.  This is unplanned downtime and our ISP GoGrid is doing all they can to get back online as quickly as possible.

Thank you for your understanding.