Negative Profit in Invoice Report

When a consumer checks out, and hits their back button into your store, and then accidentally checks out two times, two invoice header records are created in your wws_invoice.dbf file.  The result of this, is a negative gross profit value in your invoice report.  To resolve this, the tech support staff will open your wws_invoice.dbf file and 'delete' the duplicated record.  If you download the file, you will see some files 'marked as deleted'. 

 


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