We updated our support and billing site
Dear Clients, If you have been with us for a while, you may recall that we switched billing systems a year ago. In doing so, we switched from billing in advance, to billing in arrears. This change resulted in some of you not receiving an invoice for March 2020. It also caused some issues and delays with us being able to automate credit card ...
Winter Storm Affecting Shipments
Dear Sellers and Customers, The winter storm has forced some of our warehouses to close. We expect some of them to be closed until Monday 2/22/01. Orders that have been sent for fulfillment will be processed just as soon as they re-open. If you have not received a tracking number, you may cancel and re-route the order. Sincerely,Sophio ...
