When does my order ship?

The short answer is, "If we receive the order by 2pm, Monday thru Friday, we ship today."  If we receive it between 2-4pm, it may ship today.  If received after 4pm it will ship tomorrow.  Tracking numbers are typically available by 6pm on the day an order was shipped.  When we say 'shipped' we mean 'scanned by the shipper (UPS, Fedex, USPS).
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How does order fulfillment work?

The typical order flow is as follows.1. You sell a part from your website or eBay store. The...

How does tracking work?

When you send Fulfillment by Sophio an order, Fulfillment by Sophio will get the tracking number...

How do I cancel an order?

If your store is configured for automatic fulfillment with Fulfillment by Sophio, your assumption...

Where do you ship?

We currently support automated fulfillment for American buyers only.  We are working on...

I tried to send to an order to FBS but there was no stock, now what?

When you setup your store it is important to look in the advanced settings on the 'fulfillment'...