To our Valued Sophio and WHI Customers,Happy New Year and thank you for your business, we look forward to helping you grow in 2020 and beyond. WHI Solutions and Sophio have agreed to transition your Nexpart B2C billing and Tier 1 Technical Support to Sophio effective 02/01/2020. Your monthly fees will not change. Your last invoice from WHI for ...
Dear Clients,If your site is still pointing to the ip address 216.121.126.150 you MUST take action today and change your ip address to 45.77.100.151. If Sophio is managing your sites DNS at ns1.sophiosoft.com we will have done this for you. If you are managing your own DNS you will need to go to your registrar's DNS settings and update both ...
We are currently aware of an issue affecting some of our client sites that is causing extreme loading time or time out issues.
We are working with our network provider to resolve these issue, and we apologize for the incovenience that this is causing.
Update: This issue has been resolved.
To clients using Rackspace for email hosting, we are aware of an issue that is affecting access to emails and are currently working with Rackspace to resolve the issue.We will post updates here when we have them.Update: The issue with Rackspace has been resolved. If you are still having an issue with accessing your account, you may need to reset ...
