Catalog Issue - 8/13/2018

We are aware that some of our clients are experiencing issues with obtaining parts results when doing a catalog search on their websites and have determined that the cause is a security issue.

We are treating this as priority issue and are working to resolve it as soon as we can. We apologize for the inconvenience.


Data Center Issue 5/21/18

We are aware of an issue with one of our data centers that is affecting some of our clients' ability to access their sites. Our team is currently working on this issue and hope to have those affected sites back up and running as soon as possible.We apologize for the inconvenience this is causing and will update this announcement when we have ...

Data Center Power Issue

Some clients may have experienced a brief outage in our West Coast data center due to a faulty UPS.  It is being fixed right now and will be back online in 5 minutes or less.

Authorize.NET Issue Back Again

Dear Clients,The TLS notices from Authorize.net a few weeks back that we resolved are back again.  We think the issue occurred as a result of a forced security update by Microsoft in the middle of the night.  This is affecting you if you use Authorize.net.  We are working on various fixes, which will cause some up and down of your website and ...