How do you handle cores and returns?
In an effort to reduce the costs associated with returns, the supplier core charge is added to the 'cost' of the parts you sell. Since we do not want to confuse consumers and mislead them to believe that the remanufactured items they are purchasing are in fact NOT new, we publish a $1 core charge with each item. Most consumers will not spend $10 in shipping to get a $1 core refund. If by chance they do, you will only receive a $1 core credit from FBS.
How do core returns work?
When you purchase a remanufactured item from us, the core charge is baked into the cost of the...How do returns and refunds work for affiliates?
The most complex aspect of an ecommerce transaction is known as 'reverse logistics' or 'returns'....How do I manage a return on an eBay sale?
All returns from ebay buyers must start with your ebay buyer creating a return request on eBay....Updated Returns Processing for FBS
Your web store allows orders to be created from a number of sites and marketplaces. This document...How do I do an exchange?
Unfortuntaely, FBS does not allow exchanges for most return requests. The only time we can...