System Upgrade Notification

Dear Clients, We are upgrading our Fulfillment by Sophio platform the weekend of 11/03/23.  Our SaaS platform will not be affected so your website will continue to operate as usual.  We will start the process on 11/05/23 at 1am CST.  During this time we will capture but not process your orders.   Order processing will resume Sunday 11/05/23 ...

Scheduled Maintenance - 2023-03-09

Dear Sophio Clients, Our cloud provider is performing necessary software upgrades on March 9, 2023.  They will begin at 12am CST and should be completed on or before 4am CST.  This will impact your website and ability to place orders with us.  Since it happens in the middle of the night there is a chance that in the morning things are not ...

Monthly Fee Increase for Fulfillment by Sophio Customers

Dear Clients,

On 4/1/2023 we will increase our base hosting fee to $150 per month.   Please be sure you have an active credit card on file.  This is the first price increase in close to twenty years.  If you have any questions please send an email to


Sophio Support

New Flat Rate Shipping

On 1/1/2023 Sophio will raise its flat rate shipping charge to $13 per order.  Effective immediately, all Affiliates must have an active credit card on file to purchase product from Sophio, the credit card on file will be charged when the product is shipped.  Affiliates who purchase more than 10k per month may apply to use their own shipping ...