Sophio is aware that some of our Wrenchead clients are experiencing an issue during the order send process in their control panel. We are working with WHI on this issue and hope to have it resolved as soon as possible. We thank you for your patience during this time. Update: We have found the cause of the issue and are implementing fixes to ...
Dear Clients, We were informed friday that WHI will be doing scheduled maintenance this weekend from saturday evening until sunday morning. There is no need to inform us that your catalog is not working. We apologize for the inconvenience and apologize for the late notice if you did not receive a notification from WHI. Sincerely, Sophio ...
Sophio has discovered an issue with some of our webstores where the shopping cart will only allow one item to be entered. We are working to correct this issue and hope to have it repaired soon. We do appreciate your patience during this time. Thank you UPDATE: This issue has been resolved. Thanks to everyone for bearing with us.
Dear Clients, Several of our clients have reported a problem with the inability to add items to the shopping cart. We have confirmed this problem and are working on its repair. There is nothing for you to do and we will report the results of the repair once we fix it. We believe the problem has to do with a patch that Microsoft published to ...
