Having trouble with webmail.sophio.com

We are working on it, no need to create a ticket.

IMC - Scheduled Maintenance Saturday 9:00 PM PT- Sunday 6:00 AM PT

Dear IMC Customer,Our e-business server infrastructure will be under a maintenance window this weekend. During this time access to our sales channels will be unavailable or impacted.Scheduled Time:Start: Saturday, September 29th, 2012 at 9:00 PM Pacific TimeEnd: Sunday, September 30th, 2012 at 6:00 AM Pacific TimeTotal Outage Duration: 9 hours

Go Daddy DNS issue

Clients using Go Daddy for their DNS hosting will likely be unable to reach their website at the moment.  Go Daddy is working on a fix and there is nothing you or SOPHIO can do.  If you want to switch your DNS hosting to SOPHIO we do not charge extra for it, so let us know via a support ticket.

IMC Order Submission Problem

  We are currently experiencing an issue with electronically submitting orders through our sales channels.  We are working with UPS our freight carrier to resolve the problem.  All other transactions are operational, but please hold your orders until further notice, or contact your sales rep.   Thanks, Roger -- Roger Endo Director of ...