Dear Clients,
For those of you that use Authorize.net to process credit cards, there is a major issue right now with their ability to properly process cards. We have changed all of our sites 'authcc' field to False which means that orders can be accepted but will not be automatically charged. If your site was already set to this setting you will only encounter a problem when you click 'charge now'. We would recommend waiting until the morning to click 'charge now' again so that you do not encounter any problems.
We will create another news article once we confirm they repair the issue.
Sophio Support.
ps: If you want to confirm they are having a problem you can attempt to use their Live Chat or call them but take notice, we waited 45 minutes on the phone.
Donnerstag, November 8, 2007
« Zurück
