One of Sophio's network providers is experiencing an unexpected service outage for today (6/8/09). The outage is affecting some stores ability to load completely and the ability to send/receive mail. We apologize for the inconvenience and hope to have this issue resolved as soon as possible. Update: We are still waiting on our ISP to assist ...
To those clients who use FedEx shipping services, FedEx has informed us that they will be performing maintenance on their servers. This will result in service interruption this Memorial Day weekend from Saturday to Sunday.
To all Worldpac Catalog users, We are working with Worldpac to isolate an issue that is affecting the ability to access the Worldpac catalog. We hope to have the issue resolved as soon as possible. We apologize for the inconvenience.
Clients, If you are having mail problems, it could be that you did not receive and react to the email sent to all clients who were using our mail.sophiosoft.com email server. On 3/28/09 we moved all active mailboxes to our mail.sophio.com email server. We simultaneously updated the ip address of the mail.sophiosoft.com to match the new mail ...