IMC EMERGENCY DOWNTIME

IMC has informed us that they have had to take down the catalog for their web partner program until 3pm today.  We have turned on our custom backup solution that we made for their big changeover during the holidays.  Not perfect,  but not down.  During this time your website will use IMC data that is in the WRENCHEAD catalog and an ...

IMC Catalog Upgrade - Dec 30th to Jan 2nd

To all of our clients using the IMC catalog, We've been informed by IMC that they will be performing a Warehouse Management System upgrade December 30th through January 2nd.  During this time, data from IMC as well as the ability to send orders to IMC for fulfillment will not be accessible.  In an effort to keep our customers' webstores up ...

Known Bug - December 27, 2010

We are currently aware of an issue affecting some of our clients where customers are unable to add a second item to their shopping cart.  We are working on the issue and will have it resolved shortly.  There is no need to create a support ticket.   Update: The issue should be resolved now. Please contact support if your site is still ...

IMC CATALOG AND SYSTEM OUTAGE NOTIFICATION

Dear Clients, By now you are likely aware that IMC is upgrading their entire enterprise computing systems this holiday weekend.  As a result their catalog, stock check server, and order fulfillment system will be unavailable.  We spent the last week working with IMC and our partner WHI SOLUTIONS to create a backup solution that will ...