We updated security today! Do not panic!

Dear Clients,We delayed the update of the security system to today.  If your site is hosted in our Rackspace datacenter, you will now notice that when you login to your dashboard (admin.epc) you have a new login page.  Your same user id and password should work.  If it is not working you can click the button to reset it and we will ...

Server Slow Down affecting all WHI clients

Dear Clients,We have identified a connection issue between our data center and the WHI / NEXPART servers.  We have contacted WHI and they are working towards resolution.  We apologize for this inconvenience.  A reminder that one solution for the future is uploading an 'offline' inventory file to your store.  This will eliminate ...

Two new reports added today

Two sales reports added today. Sales by 'state/province' and Sales by 'hour' (the hour of the day).

IMC Scheduled Outage - 8/17/13 to 8/18/13

To all of our clients who utilize the IMC catalog, IMC reports that this weekend there will be a scheduled outage. From IMC:We will have a scheduled outage this weekend of our e-business environment powering all sales channels. All sales channels will not be available during this time.Scheduled Time:* Start: Saturday, Aug 17th, 2013 at 9:00 PM ...