Why am I missing orders?

On occassion clients have complained that an order has gone missing. When in reality, all that has happened is that they accidentally clicked the Void link from the Invoice Report.

If they go to the Delete/Undelete option under the Sales Section of the Admin.epc page, they can enter the missing order number and Recall it.


Var dette svaret til hjelp? 154 brukere syntes dette svaret var til hjelp (375 Stemmer)

Relaterte artikler

How do I edit an order that has already been checked out?

Step 1: Go to your control panel (admin.epc) Step 2: Click the Invoice Report link in the...

 Why can't I find an invoice?

If you cannot loacte an invoice, you should: 1. Go to the Admin page.2. If you know the Invoice...

 What do I do when my authorize.net stops working?

If your authorize.net stops working make sure that your Merchant Field in Store Settings is set...

 How do I send a customer a copy of an invoice?

To send a customer a copy of their invoice: 1. Go to your main admin page.2. On the upper left is...

 Why are all my Authorize.NET charges showing Failed in the invoice report?

If your site is using authorize.net for cc processing and was working until today, and now shows...