Articles

Can I download my sales and customers to Quickbooks?

Of course you can! When you use the invoice report, you will notice at the bottom of the page is...

How do I change my contact info?

If you click the 'edit store settings' link in the admin.epc page of your site, you can then...

How do I change my password or user id?

As of July 1, 2004 changing account information such as user id and password is managed via...

How do I create specials?

There are two links that can be used to display specials at your site.  They...

How do I download my store files?

Use the mainteditdownload.wws link at your site. Once you hit this link at your site, you do the...

How do I get my domain to work on NexpartB2C's servers? (How to change DNS)

A‚A This document shows you how to change your DNS servers to Sophio's if you purchased your...

How do I get started?

Getting Started   The Sophio ecommerce system was initially created to make it easy for...

How do I manage the countercat.css file?

The countercat.css file is a cascading style sheet. Cascading Style Sheet's are used in html to...

How do I setup Google Checkout for my store?

Start by signing up with Google Checkout by visiting this link. Next visit your setup page. Add...

How do I sign up?

Our automated registration has been discontinued due to spammers and malicious users.  As a...

How do you correctly reference car makes for IMC?

The makes below can be used to create a hyperlink or button in your IMC website.  Use this syntax...

How do you correctly reference car makes for Worlpac?

The makes below can be used to create a hyperlink or button in your WorldPac website.  Use this...

How does this work?

If you are asking about how Sophio works, we'll do our best to explain in this article. Most...

How to configure my store store to require VIN?

You need the following mods: Add VIN to 'wws_tlineitems' and 'wws_lineitems' tables with a width...

What are my choices for sending orders to IMC?

The system has a few ways to send an order to IMC, these include: 1. The IMC legacy web service....

What is AVS?

AVS is the address verification system.  It is the technology used to insure that his billing...

What is DNS and what are the settings I need to change?

DNS - domain name systemWhen an internet user sends email or points a browser to an Internet...

What is Order Entry and how do I create orders for items I do not stock?

If a customer is having trouble building their own order online, the correct way to create an...

What is Pay Per Click (PPC) advertising?

Pay-per-click search engines auction position for specific keywords...

What is a "pk"?

The pk's you see throughout the admin pages are what as know as 'primary keys' in database lingo....

What is a VPN?

A way to communicate through a dedicated server securely to a corporate network over the...

What is keyword maintenance used for?

Keyword searching is a new feature that was added on March 24, 2004.  The simple idea is to give...

What is the default document for my store?

Sophio requires all stores to have a document called 'start.wws' in the root folder of the...

What is the difference between a session ID and a cookie ID?

The session id is synonymous with the 'cookieid' that you see appended to all links on your...

What is the field 'Ordersize' in Coupon Maintenance?

The "orderzise" field in Coupon Maintenance means that  the coupon only works for an order x...

What's the difference between delete, void, refund, and cancel.

The system allows the seller to perform various actions on an order.  These include the...